Chatway Live Chat FAQ WhatsApp
By Premio
Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.
View on Shopify App StoreAbout this app
Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS
Access Shopify cart, orders, coupons data & more through live chat support inboxCanned responses saved replies & FAQ for better live chat customer supportMobile apps for iOS & Android to live chat and provide customer support anywhereChat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMSMonitor inbox customer service chats & invite customer support chat agents
Highlights
- ✓Use directly in Shopify admin
- ✓Works with the latest themes
Features
- •Response templates
- •Ticketing
- •Unified inbox
- •Rule-based triggers
- •Escalation
- •Tagging
- •Order tracking
- •Customer notifications
- •Feedback surveys
- •Multi-language
- •Multi-store
- •Analytics
- •Reports
Pricing
- • 1 Agent
- • Unlimited Chats
- • FAQ in chat widget & Canned responses
- • WhatsApp, Messenger, SMS, & chat buttons
- • Facebook Messenger chat integration
- • $9 per agent/month - invite your team
- • Unlimited live chat history
- • Live translation & multilingual widget
- • Private notes for live chat & reminders
- • Email integration
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.
Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO
0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month
