It is Loopclub’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://loopclub.io (hereinafter, “us”, “we”, “Recommendation Kit”, “Glood.AI”, “Glood”, “Personalized Recommendations”, “OtisConnect”, “https://loopclub.io”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

Website Visitors

Like most website operators, Loopclub collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Loopclub’s purpose in collecting non-personally identifying information is to better understand how Loopclub’s visitors use its website. From time to time, Loopclub may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Loopclub also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://loopclub.io . Loopclub only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Loopclub’s websites choose to interact with Loopclub in ways that require Loopclub to gather personally-identifying information. The amount and type of information that Loopclub gathers depends on the nature of the interaction. For example, we ask visitors who sign up for Recommendation Kit at https://loopclub.io to provide data via Shopify.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Loopclub and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Loopclub uses Google AdWords for remarketing

https://loopclub.io uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

Loopclub discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Loopclub’s behalf or to provide services available at Loopclub’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Loopclub’s website, you consent to the transfer of such information to them. Loopclub will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Loopclub discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Loopclub believes in good faith that disclosure is reasonably necessary to protect the property or rights of Loopclub, third parties or the public at large.

If you are a registered user of https://loopclub.io and have supplied your email address, Loopclub may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Loopclub and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Loopclub takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Loopclub may collect statistics about the behavior of visitors to its website. Loopclub may display this information publicly or provide it to others. However, Loopclub does not disclose your personally-identifying information.

Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

Cookies

To enrich and perfect your online experience, Loopclub uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Loopclub uses cookies to help Loopclub identify and track visitors, their usage of https://loopclub.io, and their website access preferences. Loopclub visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Loopclub’s websites, with the drawback that certain features of Loopclub’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Loopclub’s use of cookies.

Business Transfers

If Loopclub, or substantially all of its assets, were acquired, or in the unlikely event that Loopclub goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Loopclub may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Loopclub may change its Privacy Policy from time to time, and in Loopclub’s sole discretion. Loopclub encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Effective from: May 21, 2019

Summary

1. You provide your personal information (email, phone number, etc.) to us while creating an account with us. We store that information reliably. We use that information to serve you.
2. When you install our services on your website /mobile app, we collect some personally identifiable data to serve you.
3. This policy specifies the data collected by us, the manner of collection, and your rights with respect to your personal data.
4. This policy is applicable only to you and not visitor’s of your website.
5. You (and/or your users) have an option to opt out from being tracked by our services. Please see our opt-out page for more information.

1. Privacy Statement

Loopclub cares about your privacy.

1. Loopclub is committed to conducting business in a compliant manner and protecting the privacy of individuals who visit Recommendation Kit website and/or interact with Recommendation Kit online (“User/’Users”), Users who register to use the Services as defined below (“Customers”), and Users who provide information to Recommendation Kit to register for events (“Attendees”). This Privacy Statement describes Loopclub’s privacy practices in relation to the use of Recommendation Kit websites and the related products, applications, and services (including support) offered by Recommendation Kit (the “Services”).
2. When Loopclub receives personal information, Loopclub maintains high ethical standards and takes steps to handle personal information in a responsible manner that is consistent with our core values and business objectives.
3. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
4. Loopclub may modify or update this privacy statement at any time without prior notice. You can check the “Last Updated” date above to see when the statement was last changed. Your continued use of the website and/or the Services constitutes your consent to the contents of this Privacy Statement.

2. Overview

Loopclub collects many kinds of information to operate effectively and provide you the best products, services, and experiences possible. Loopclub collects information when you register, sign in, and use our sites and services. We collect this information in a variety of ways, including web forms, technologies like cookies, web logging, and/or others.

We respect each individual’s right to personal privacy. We will collect and use the information we receive directly from you through our website only in the ways disclosed in this Privacy Policy. This Privacy Policy applies solely to information we collect directly from you through the “Services”. The data/information collected by the customer will be subject to their own Privacy policy in force. Loopclub’s Privacy Policy does not apply to any end user data that it may collect, obtain, or access in connection with operating the specific service on behalf of its customers. By visiting the Website, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Loopclub receives and processes information (in paper and electronic form) in accordance with its clients’ instructions for providing services to its customers. At Loopclub, we recognize the importance of privacy to our customers and we strive to safeguard any personal information we receive and may need to use in support of our customers.

3. What Personal Information does Loopclub collect or maintain?

Loopclub collects two types of information: personal information and non-personally identifiable information to operate effectively and provide you the best products, services, and experiences possible. Loopclub collects information when you register, sign in, and use our sites and services. We collect this information in a variety of ways, including web forms, technologies like cookies, web logging, and or other methods. We may use personal and non-personally identifiable information to create aggregate information (collectively referred to as “automated information”). We collect the following categories and elements of information:

1. In general, as a User you will not need to identify yourself or reveal any personal information. However, Loopclub does collect domain information from your visit to customize and improve your experience on our websites. The type of information Loopclub may collect includes:
   
2. the date and time of your access
3. the pages you have accessed
4. the Internet Protocol (IP) address that you use to access the Internet
5. There are times when Loopclub may collect personal information from you as a User, Customer, or Attendee. This may include your name, email address, phone number, and other contact information (browser type and version, country, etc). In some cases, Loopclub may request additional information in which case you may receive a separate privacy statement.  Some of the ways in which Loopclub may collect information from you are:
   
6. Registrations for webcasts, seminars, conferences, etc., sponsored by Loopclub or a partner
7. Subscription to newsletters or other Loopclub content-related materials
8. Service purchases or trials (either on your own or on behalf of your company)

Users of this Website are not requested to provide sensitive personal information (personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, or biometric data for uniquely identifying a natural person, information concerning health or information concerning a natural person’s sex life or sexual orientation). Please avoid providing such information through this Website.

We will collect personal information from Users to this Website, including automated information collected in server log files; personal information deliberately provided by the Website user through web forms, subscription pages, and other similar means; and personal information collected through cookies, web beacons, and similar technology.

4. Information automatically collected

When you use our Website, we automatically collect your IP address, traffic source, search keywords, page views, visits, location (aggregated), browser and operating systems (aggregated), device (aggregated), as well as other connection information like time and transferred information (collectively referred to as “automated information”).

We store and use this automated information in server log files for system integrity and security and in order to be able to investigate and prosecute infringements or abuse of our Website and to cooperate with authorities involved (security and prosecution purposes). We also use this information to enhance our services and to provide you with a positive user experience (product and analytics purposes).

For these purposes, we make accessible and share automated information with our security team (for security and prosecution purposes), supervisory authorities, and qualified personnel (product, marketing, analytics) having access to the tools that are used for collecting and analyzing automated information (Google Analytics and others, see below in sections “Google Analytics” and “Marketing automation and customer relationship management (CRM).”

We store the information required for security and prosecution purposes on a legitimate interest basis and the information required for product, marketing, and analytics purposes (legitimate interest or where required, by obtaining your prior consent), for the period necessary to pursue the purposes outlined in this section, or as permitted by statutory applicable laws.

Information you submit through web forms and website pages

On our Website, you can pose inquiries or get in touch with us through web forms, ordering pages, subscribing to our blogs and event alerts, or by registering for services.

We may collect, store, and use your name, company name, email address, IP address, the content of your request or query and other personal information you provide with your submission for contacting you, responding to your request, answering your questions, or providing information as requested.

We will also collect information about the content that Users access through this Website, such as newsletters or articles or the informational topics contained therein, or by sending information to a Recommendation Kit email address provided on the Recommendation Kit website. We will use this information to manage Usersubscriptions and to inform Users about Recommendation Kit services and information that may be of interest, unless Users inform us that they no longer wish to receive any promotional material from Recommendation Kit.

We collect and use this information on a legitimate interest purpose (or, where required, by obtaining your prior consent). We store this data for the period necessary to pursue the purposes outlined in this section, or as permitted by applicable statutory laws.

Double Opt-in procedure for EU users

The sign-up to receive our newsletters, invitations, and other information takes place in a so-called double opt-in procedure, i.e., after signing up, you will receive an email in which you will be asked to confirm your registration. The registrations are logged to be able to prove the registration process. This includes your name, email address, the time of registration and confirmation, and your IP address.

Your inquiries sent by email

We appreciate your queries about our product and services and welcome your email messages to mailboxes listed on our Website. We will share your messages with those within our organization that are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period or discard it, as appropriate or as required by applicable data retention laws.

5. How does Loopclub use your information?

Shopify Data

We collect data from Shopify as soon as you install our app. We use that data solely for the purpose of providing better user experience to your website’s visitors. This list of data collected is displayed when you install the app on Shopify. Once you uninstall the app from Shopify this dats is deleted within 24 hours of us successfully receiving the request from Shopify via webhook.

5. How does Loopclub use your information?

1. Loopclub uses the information collected to operate its websites to provide you with the Services requested and to contact you about your interest in the Services; to verify your information; and to plan and host corporate webinars, online forums, and social networks. Loopclub may also aggregate your information with data that is separately provided by you on social media and third-party websites if visible to third parties. Loopclub may also use data from Users, Customers, and Attendees for marketing purposes. For example, Loopclub may use the information you provide to contact you to further discuss your interest in the Services and to send you information regarding Loopclub, its affiliates, and its partners, such as information about promotions or events.
2. When Loopclub collects information such as your name or other details about you, it is Loopclub’s practice to provide you with information on how the data will be used at the time you are asked for it if that is not immediately apparent. When Loopclub asks you to provide your information through a registration page or otherwise, you will have the option to not consent to the use of your personal information to contact you, in which case you may still be able to access other portions of this website, although you may not be able to access certain sections or services.
3. Refer to heading 8. “What rights do you have in connection with the personal data Loopclub collects?” for information on your rights, including the right to “opt out” of certain uses of your information.

6. How does Loopclub address data transfers from the European Economic Area (EEA)?

All exports of data from within the European Economic Area (EEA) to non-EEA countries (referred to in the GDPR as “third countries”) are unlawful, unless there is an appropriate “level of protection for the fundamental rights of the data subjects”. The transfer of personal data outside of the EEA is prohibited unless one or more of the specified safeguards, or exceptions, apply:

SafeguardsData ProcessorData ControllerLinksBinding Corporate Rules, or BCRs (controller): Contact us at support@loopclub.io for more details about our BCRs.

‍Data Protection Addendum (Customer/Loopclub): Contact us at support@loopclub.io for more details about our BCRs.

‍Standard Contractual Clauses (Customer/Loopclub): Contact us at support@loopclub.io for more details about our BCRs.

Loopclub is generally a data controller when you provide your data as a User or Attendee, or to register for a Service.

Loopclub is generally a data processor when your company provides Recommendation Kit with access to personal data originating from your company, e.g., a file for product support or other Services or data in a SaaS environment.

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Binding Corporate Rules

Our BCRs are certain objectives, including those outlined below, with respect to the handling of personal data:

1. Focus AreasObjectivesLimitation of purpose and Data Flow Personal data is collected and processed for legitimate purposes and in accordance with Loopclub Policies and Procedures.

‍Data quality and proportionality Personal data is kept accurate, is not excessive, and is disseminated in a secure manner.

‍Right of access, rectification, erasure, and blocking of data Data subjects may exercise rights to their data such as access, rectification, and erasure.

‍Security and confidentiality Appropriate security controls are in place to protect data against unauthorized access, accidental alteration, and destruction.

‍Restriction on transfer and onward transfers: Data transferred to a third party is under appropriate agreement with adequate levels of protection.

‍Cooperation with data protection authorities Loopclub is committed to cooperating with data protection authorities and with individuals handling complaints.

7. What are Loopclub’s security and confidentiality levels for your data?

Loopclub’s intent is to strictly protect the security of your personal information; honor your choice for its intended use; and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We restrict access to personal information collected about you at our Website to our employees, our affiliate’s employees, or others who need to know that information to provide services to you or while conducting our normal business operations.

At Loopclub, we maintain appropriate physical, electronic, and procedural safeguards to protect personal information. We protect our databases with various physical, technical, and procedural measures, and we restrict access to your information by unauthorized persons. We also advise all Loopclub employees about their responsibility to protect customer data, and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies.

We have taken appropriate steps to safeguard and secure the information we collect, including the use of encryption, pseudonymization, anonymization, apply secure sockets layer (SSL) for information in transit, when collecting or transferring personal information. Contact us at support@loopclub.io for more details on how Loopclub secures information.

8. What Rights do you have in connection with the personal information that Loopclub collects?

We have taken all necessary and adequate steps to protect your personal information and ensure your rights.

You have certain rights described below. Please note that limitations may apply to your ability to exercise these rights, for example, when your right to obtain the information is found to be overwritten by essential considerations of overriding interests.

1. Right of access
   You have the right to request access to the personal information we process about you.
   We will provide you with a copy of the personal information undergoing processing as a starting point, free of charge or by electronic means, if the request has been submitted in a commonly used electronic form or through [email protected].
2. Right to rectification
   You have the right to rectification of inaccurate personal data concerning you, including completion of incomplete personal data. Contact Loopclub at [email protected] for any questions or to update your information.
3. Right to erasure (right to be forgotten)
   Under certain circumstances, you have the right to the erasure of the personal information concerning you. Contact Loopclub at [email protected] for any questions or to update your information.
4. Right to restriction
   Under certain circumstances, you have the right to restrict our processing of personal information concerning you. Contact Loopclub at [email protected] for any questions or to update your information.
5. Right to data portability
   Where processing is based on consent or a contract and the processing is carried out by automated means, you have the right to receive the personal information concerning you in a structured, commonly used, and machine-readable format. You have the right to transmit this personal information to a third party without hindrance from us, if technically possible. Contact Loopclub at [email protected] for any questions or to update your information.
6. Rights to object
   Under certain circumstances, you have the right to object at any time to our processing of personal information concerning you. For example, if you have requested to receive information from us, e.g., newsletters, but do not wish to receive further information, you can easily opt out of receiving further information from us. Contact Loopclub at [email protected] for any questions or to update your information.
7. Automated individual decision-making, including profiling
   As a rule, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or affects you significantly. This does not apply if among other things automated decision-making and profiling is necessary for entering into, or performance of, a contract between you and us. Contact Loopclub at [email protected] for any questions or to update your information.
8. Right to withdraw consent
   If processing of your personal information is based on your consent, you may withdraw your consent at any time by unsubscribing from an email or sending us an email. Please note that this does not affect the processing of your personal data prior to the withdrawal of your consent.
9. Exercising your rights
   If you want to exercise any of your rights as described above or have any questions, please contact our Data Protection Officer by sending an email to [email protected]o.
10. Filing of a complaint
    If you wish to file a complaint regarding our processing of your personal data, you can choose to file a complaint to a supervisory Data Protection Authority.

What other rights do you have in connection with the personal data Loopclub collects?

1. What choices do I have?
   You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
2. Cookies
   You can set or amend your web browser controls to accept or reject cookies. If you reject cookies, you may still use our Websites and Services; however, your access to some functionalities and areas of our Websites or Services may be severely restricted.
3. Marketing Communications
   You can opt out of receiving certain promotional or marketing communications from us at any time by clicking the Unsubscribe link in the email communications we send or by contacting us at [email protected] with the word “UNSUBSCRIBE” in the subject field of the email. If you have any account for our Services, we will still send you non-promotional communications, like service-related emails.
   Loopclub offers Users, Customers, and Attendees the means to choose how Loopclub uses the personal data they provide. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located at the bottom of Loopclub marketing emails. Additionally, you may send a request to [email protected].
4. What if I have questions about this policy?
   If you have any questions or concerns regarding our privacy policy, please send us a detailed message to [email protected], and we will try to resolve your concerns.

9. Information Retention

How long we keep the personal information we collect depends on the type of information, the purpose for which it is used and similar factors. In general, we will retain your personal information for the length of time reasonably needed to fulfill the purpose outlined in this privacy policy (including for a long as needed to provide you or our customers with products and services), unless a longer retention period is required or permitted by law.

We will also retain and use your information for long as necessary to resolve disputes and/or enforce our rights and agreements. Non-personally identifiable and aggregated information may be stored for longer duration.

10. What if you post on Loopclub social media pages?

1. Social Media: Our website includes Social Media features, such as Facebook-like buttons and widgets, such as the “Share this” button or interactive mini-programs that run on our site. These features may collect your IP address, the page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third-party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.
2. Testimonial: With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].

11. How does Loopclub share your information?

1. Loopclub may share your personal data with third-parties like Suppliers and Business Partners, to use their services and may also jointly host events or webinars or collaborate on any other front; and we require that such third-parties comply with our Privacy Policy and any other appropriate confidentiality and security measures.
2. Suppliers:
   Loopclub may use third-party vendors to offer its services and may also jointly host events and webinars with partners.
3. Business Partners:
   Loopclub may use partners to offer its services and may also jointly host events and webinars with partners.
4. Third-Party Advertising:
   Loopclub may use third party advertising services to offer its services and may also reach out to you through these platforms.

12. What are Loopclub’s practices regarding cookies?

1. Cookies are small files stored on your computer and are useful for enabling the browser to remember information specific to a user. We place cookies in a customer’s browser to identify the customer. If you do not wish to provide any information through cookies to Loopclub, you may choose not to use the services. We may also collect and store information locally on your device using mechanisms such as browser web storage.
2. Cookies Consent Manager: We provide all information regarding third-party cookies through our cookie consent manager on the Recommendation Kit website.
3. How to reset cookie preferences: Users can reset their cookie preferences by clearing their browser cookies. Reference link: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

We entered into data processing agreements as required with third-party recipients to protect your personal information and interests. In these data processing agreements, the service providers undertake measures to protect the data of our users, to process it on our behalf in accordance with the applicable data protection regulations and, in particular, not to pass the data on to third parties. Loopclub thus ensures that your data are processed at a level of data protection that corresponds to the level of data protection in the EU/European Economic Area.

13. Children

We are committed to preserving online privacy for all the Users, Customers, and Attendees to our Website, including children. Our Website is a general audience Website, and we do not knowingly collect personal information about children or provide services to children. Consistent with applicable laws, we will not knowingly collect any information from children under the age of 16 years. The Website is not designed to attract anyone under the age of 16, please do not attempt to register for the services or send any information about yourself to us.

If you believe that a child under 16 years may have provided us with Personal Information, please contact us at [email protected].

14. Data Protection Officer

The Loopclub has appointed a data protection officer for you to contact if you have any questions or concerns about Loopclub’s personal data policies or practices. Loopclub’s Data Protection Officers and contact information: support@loopclub.io

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