Easy Support AI, integrates to shopify and helps merchants handle customer emails more efficiently by using AI to categorize messages, detect spam, and generate quick replies. The app identifies returning and new customers, groups emails accordingly, and shows customer profiles to reduce back-and-forth between Shopify and the inbox. Merchants can respond faster with suggested replies and keep conversations organized without external helpdesk tools.

• AI-generated replies with full customer history as context
• Unified customer profiles and past conversations in one place
• Automatically sorts emails by request type (invoices, shipping updates, etc.)
• Returning vs. new customer detection
• AI spam detection and other unwanted messages to keep inbox clean