Key Features :
Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all customer requests from one place.
Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.
Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.
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Key Features :
Give customers what they want—quick, easy, and personalized resolutions, through the channels of their choice.
Productive agents are happy agents. Unify customer data in a single workspace, empowering agents to deliver better customer experiences.
Give customers the most relevant answers and information automatically —and in context—for a faster self-service experience.
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Key Features :
Manage customer support on Live Chat, Email, Facebook, Instagram, Phone. Easily upgrade Zendesk, Freshdesk, Intercom, Gorgias
See Shopify orders & customer data next to each ticket. Edit orders, issue refunds without leaving the helpdesk.
Automate order tracking, returns, exchanges and other repetitive tickets. Easy to setup Helpcenter & Chat Bots.
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Key Features :
Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.
Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.
Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros
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Key Features :
Unify all customer interactions in a single timeline view and empower agents to deliver faster, personalized support.
Leverage bots, knowledge base and intelligent automations to enable customers to self-serve and reduce contact rate.
Seamlessly integrate with internal and 3rd party systems with pre-built, out-of-the-box integrations to get up and running effortlessly.
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