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Onsite Personalized Recommendations
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Best Shopify Apps for Customer Service in 2022

Choose from the following list of Shopify apps that Glood.AI considers the best. Improve your e-commerce stack to provide the best brand experience for your customer!

Gorgias ‑ Live Chat & Helpdesk
Gorgias ‑ Live Chat & Helpdesk
by
Gorgias
468
reviews
Paid
Starting from
$60 USD
Key Features :
Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all customer requests from one place.
Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.
Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.
More Info
Reamaze Live Chat & Helpdesk
Reamaze Live Chat & Helpdesk
by
Reamaze
183
reviews
Paid
Starting from
$29 USD
Key Features :
Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.
Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.
Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros
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Zendesk
Zendesk
by
Zendesk
131
reviews
Free
Starting from
Key Features :
Give customers what they want—quick, easy, and personalized resolutions, through the channels of their choice.
Productive agents are happy agents. Unify customer data in a single workspace, empowering agents to deliver better customer experiences.
Give customers the most relevant answers and information automatically —and in context—for a faster self-service experience.
More Info
WhatsApp Customer Service
WhatsApp Customer Service
by
Sweethelp
40
reviews
Free
Starting from
Key Features :
Enable WhatsApp Chat button to provide the best customer support. Increase your referral sales with the help of Whatsapp Share button.
Recover abandoned carts automatically via WhatsApp and SMS. Offer discounts, bring back lost customers & boost your revenues with WhatsApp.
Notify your customer about each order activity via WhatsApp & SMS. Send order confirmation & tracking and Cash on Delivery (COD) updates.
More Info
Live Chat & Customer Service
Live Chat & Customer Service
by
PerfectApps
37
reviews
Free
Starting from
Key Features :
Real-time cart preview, send automatic discount, deals to visitors via smart trigger based on behaviors to reduce shopping cart abandonment
Monitor visitor's on-site behavior in real-time, tailor effective messages to satisfy customers instead of bot messages like Tidio, Gorgias
Get full visitor information with Customer Insights to know whether this is a new or returned customer. Send FAQs to visitors automatically
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SAV AUTOMATIC Customer Service
SAV AUTOMATIC Customer Service
by
WWA PRODUCTION
9
reviews
Paid
Starting from
$19.99 USD
Key Features :
Easily automate support tickets with pre-saved templates sent automatically after checking 3 detection criteria.
2-click response to all other not automatable after sale emails in the application mailbox, 100% customizable with complete customer data.
Compared to other customer service app, SAV Automatic is easy to understand and all is provided, just add your logo and your contact page.
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Hustline: Customer Service Bot
Hustline: Customer Service Bot
by
✅ Hustline Media SL ✅
3
reviews
Free
Starting from
Key Features :
Hustline boosts your shop contact form and lets you create email automations that solve your client's doubts automatically.
Save lots of headaches and hours daily. You can use our templates so you don't need to customize anything.
Automating your customer service lets you scale your business and forget about client emails while you reduce costs.
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Kustomer
Kustomer
by
Kustomer
13
reviews
Free
Starting from
Key Features :
Unify all customer interactions in a single timeline view and empower agents to deliver faster, personalized support.
Leverage bots, knowledge base and intelligent automations to enable customers to self-serve and reduce contact rate.
Seamlessly integrate with internal and 3rd party systems with pre-built, out-of-the-box integrations to get up and running effortlessly.
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Related Best Shopify Apps Collections
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Best Shopify Apps to Grow
Your Store in 2022

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