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Onsite Personalized Recommendations
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Personalized Marketing
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Best Shopify Apps for Customer Service in 2022

Choose from the following list of Shopify apps that Glood.AI considers the best. Improve your e-commerce stack to provide the best brand experience for your customer!

eDesk: All‑In‑One Helpdesk
by
xSellco Ltd
30
reviews
Starting from
Key Features :
More Info
Live Chat,Help Center,FAQ Page
Live Chat,Help Center,FAQ Page
by
UpperCommerce
473
reviews
Starting from
Key Features :
More Info
Gorgias ‑ Live Chat & Helpdesk
Gorgias ‑ Live Chat & Helpdesk
by
Gorgias
468
reviews
Paid
Starting from
$60 USD
Key Features :
Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all customer requests from one place.
Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.
Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.
More Info
Zendesk
Zendesk
by
Zendesk
131
reviews
Free
Starting from
Key Features :
Give customers what they want—quick, easy, and personalized resolutions, through the channels of their choice.
Productive agents are happy agents. Unify customer data in a single workspace, empowering agents to deliver better customer experiences.
Give customers the most relevant answers and information automatically —and in context—for a faster self-service experience.
More Info
Help Center, Live Chat & CRM
Help Center, Live Chat & CRM
by
Richpanel Inc
61
reviews
Free
Starting from
Key Features :
Manage customer support on Live Chat, Email, Facebook, Instagram, Phone. Easily upgrade Zendesk, Freshdesk, Intercom, Gorgias
See Shopify orders & customer data next to each ticket. Edit orders, issue refunds without leaving the helpdesk.
Automate order tracking, returns, exchanges and other repetitive tickets. Easy to setup Helpcenter & Chat Bots.
More Info
Reamaze Live Chat & Helpdesk
Reamaze Live Chat & Helpdesk
by
Reamaze
183
reviews
Paid
Starting from
$29 USD
Key Features :
Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.
Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.
Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros
More Info
Kustomer
Kustomer
by
Kustomer
13
reviews
Free
Starting from
Key Features :
Unify all customer interactions in a single timeline view and empower agents to deliver faster, personalized support.
Leverage bots, knowledge base and intelligent automations to enable customers to self-serve and reduce contact rate.
Seamlessly integrate with internal and 3rd party systems with pre-built, out-of-the-box integrations to get up and running effortlessly.
More Info
Related Best Shopify Apps Collections
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Best Shopify Apps to Grow
Your Store in 2022

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