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BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

By Storeware

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4.9 (26 reviews)

Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat

View on Shopify App Store

About this app

BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.

Create FAQ sections & build SEO friendly knowledge base help centerGenerate FAQs & Documentation instantly using the Magic AI Autowrite featureAdd photos or videos on FAQs & Docs - Measure knowledge base with Analytics toolInstant Live Chat service & WhatsApp chat, Messenger chat for support help deskAdd a quick Order Tracking feature & let customers provide instant feedback

Highlights

  • ✓Use directly in Shopify admin
  • ✓Works with the latest themes

Features

  • •Color and font
  • •Emojis and stickers
  • •Chat window
  • •Welcome messages
  • •Chat buttons
  • •Chat assignment

Pricing

Free
Free
  • • 5 FAQs & 1 FAQ Group
  • • 12 Docs & 3 Doc Categories
  • • Custom CSS
  • • Instant Answers - WhatsApp & Messenger
  • • AI Autowrite
Pro
$9.99
  • • Unlimited Docs & FAQs
  • • Import/Export
  • • White Label
  • • Analytics & Order Tracking
  • • Individual FAQ Group Specific Products
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App Info

Launched: March 3, 2022
Languages: English
Works with: WhatsApp, Messenger, ChatGPT
Developer: Storeware

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Case Study Background
Logo

0%

Increase in CTR

0%

Increase in Time Spent on Page

0x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get
✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:
✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:
✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:
✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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BetterDocs FAQ Knowledge Base - Shopify App | Glood AI