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CallFlows ‑ AI Phone Agent

CallFlows ‑ AI Phone Agent

By Call Flows Ltd.

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AI voice assistant answers calls 24/7 in 10+ languages. No coding necessary.

View on Shopify App Store

About this app

Call Flows AI adds fully‑automated phone support to your Shopify store. The AI agent greets callers and responds in their language, pulls live order and inventory data, answers shipping or refund questions, and transfers complex issues to staff when needed. It handles concurrent calls, logs transcripts in the admin, and gives customers instant help while you save time and payroll.

Voice responses generated in real-time from live dataChecking order status, product info or store policies like Refund, Privacy, etc.Handles multiple simultaneous inbound callsSmart call routing to human agents if neededGDPR/AI Act and CCPA compliant voice data practices

Highlights

  • Use directly in Shopify admin

Features

  • Voice responses generated in real-time from live data
  • Checking order status, product info or store policies like Refund, Privacy, etc.
  • Handles multiple simultaneous inbound calls
  • Smart call routing to human agents if needed
  • GDPR/AI Act and CCPA compliant voice data practices

Pricing

Basic
$29
  • 100 minutes
  • 100 extra minutes during the trial
  • Unlimited agent edits
  • 2 simultaneous incoming calls
  • Order status check
Advanced
$99
  • 400 minutes
  • Advanced analytics
  • Audio transcripts
  • 10 simultaneous incoming calls
  • Access to + answers from store policies
Pro
$299
  • 1600 minutes
  • AI insights
  • Sentiment analysis
  • Refund processing (coming soon)
  • 25 simultaneous incoming calls
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App Info

Launched: May 6, 2025
Languages: English
Developer: Call Flows Ltd.

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Increase in CTR

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Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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