ChatIn: 24/7 AI Chat Support
By HBEnt
24/7 AI live chat answers questions, deflects tickets, boosts sales. Instant support, no extra staff
View on Shopify App StoreAbout this app
Elevate your store with ChatIn, an AI live chat support, chat service bot, support automation solution. Instantly answer customer questions on products, shipping, and returns, 24/7. Our smart ecommerce chatbot learns from your products, PDFs, and manuals for accurate responses, deflecting tickets. Escalate complex inquiries to human agents. Customize the widget to your brand. Track key metrics like CSAT and bot performance via our analytics. Boost sales and customer satisfaction with ChatIn.
Answer questions 24/7 – resolve product, shipping & order inquiries instantly.Upload manuals & PDFs – train your AI chat bot on your technical documentationEscalate complex chats – seamlessly transfer inquiries from AI to human agents.Analyze support metrics – bot performance, trends, CSAT, and conversion ratesCustomize appearance – align with your store branding, colors, fonts, and voice
Highlights
- ✓Use directly in Shopify admin
- ✓Works with the latest themes
Features
- •AI responses
- •AI summaries
- •Ticketing
- •Escalation
- •Order tracking
- •Feedback surveys
Pricing
- • Basic AI chat with 25 tickets/month
- • Custom greetings & first responses
- • Analytics dashboard & reports
- • Simple store branding & customization
- • Unlimited conversation history
- • All Free plan features included
- • 100 support tickets/month
- • Human escalation for complex inquiries
- • Enhanced branding & theme controls
- • Priority developer support
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.
Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO
0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month
