Crisp ‑ Helpdesk & AI Chatbot
By Crisp
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
View on Shopify App StoreAbout this app
Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store.
Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ...Easy AI bots to human handover when AI falls shortDedicated FAQ builder that feeds AI Agents to build powerful chatbotsCustom-trained AI agent to respond to customers as if they're part of your teamReady-to-use multichannel AI Agent that just need you to hit "publish"
Highlights
- ✓Works with the latest themes
Features
- •Auto-reply
- •Response templates
- •AI responses
- •AI summaries
- •Ticketing
- •Unified inbox
- •Auto-assign
- •Rule-based triggers
- •Escalation
- •Tagging
- •Spam detection
- •Order tracking
- •Customer notifications
- •Feedback surveys
- •Multi-language
- •Analytics
- •Reports
Pricing
- • 2 Seats
- • Website chat
- • Shopify data synchronization
- • Mobile apps
- • Contact form
- • 4 seats
- • 5 000 User Profiles
- • Automated Chat Greetings
- • Unlimited History
- • Messenger
- • 10 Seats
- • 50 000 User Profiles
- • 1 Sub Inbox
- • Custom Train AI Agent
- • Limited AI Automations
- • 20 Seats
- • 200 000 User profiles
- • 5 Sub-Inboxes
- • Unlimited AI Automations
- • Unlimited AI Site Search
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.
Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO
0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month
