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DC WhatsApp Marketing+Helpdesk

DC WhatsApp Marketing+Helpdesk

By DelightChat

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4.9 (165 reviews)

WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API

View on Shopify App Store

About this app

DelightChat is a CRM helps Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WhatsApp catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, and smart routing.

Send WhatsApp Broadcasts to segmented customer lists with green tick API numberManage chats via team inbox across WhatsApp, IG, FB, Email & Live ChatAutomate replies with AI Assist, chatbots and canned responsesRecover abandoned carts & checkouts, send tracking links, back in stock alertsShowcase products with WhatsApp catalog, verify COD orders & convert to prepaid

Highlights

  • Works with the latest themes

Features

  • Auto-reply
  • Response templates
  • AI responses
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Tagging
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-language
  • Multi-store
  • Analytics
  • Reports

Pricing

Startup
$49
  • Support Inbox: WA, IG, FB, Email, Chat
  • WhatsApp Broadcast Campaigns + Catalog
  • Abandoned Cart Recovery on WhatsApp
  • COD Verification & COD to Prepaid Flows
  • Chatbot, Self-Service Widget, Mobile App
Scale
$99
  • Everything in Startup +
  • 20 Team Members
  • 10 Support Channels
  • 3 Shopify Stores
  • Free Green Tick Application
Growth
$299
  • Everything in Scale +
  • 50 Team Members
  • 25 Support Channels
  • Unlimited Shopify Stores
  • Dedicated Account Manager
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App Info

Launched: January 25, 2021 ·
Languages: English
Works with: Email, Live Chat, Razorpay Payment Gateway
Developer: DelightChat

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Case Study Background
Logo

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Increase in CTR

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Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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