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Ecomsend‑ Chat, FAQ, Tracking

Ecomsend‑ Chat, FAQ, Tracking

By channelwill

0 (0 reviews)

Streamline support with order tracking and customer communication via a built-in email contact form.

View on Shopify App Store

About this app

Ecomsend Chat, powered by Channelwill, is a feature-rich Shopify app designed to enhance customer service and post-purchase experience. It integrates seamlessly with Parcel Panel for accurate, real-time order tracking, and supports custom tracking links for flexible redirection. The built-in email contact form improves response efficiency. Multi-language FAQ and help center page allowing global users to access localized help content, and customizable page height to better match store layouts.

Customizable widget with self-service to improve efficiency and issue resolutionReal-time order tracking minimizes "Where's my order?" queriesEasily submit forms with email notifications to ensure quick and efficient issueMulti-language FAQ Support, customizable helpcenter page height

Highlights

  • ✓Use directly in Shopify admin
  • ✓Works with the latest themes

Features

  • •Accordions
  • •Custom templates
  • •FAQ page
  • •Search bar
  • •Mobile responsive
  • •Custom font and color

Pricing

Contact for pricing
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App Info

Launched: April 11, 2025
Languages: English
Works with: Parcel Panel
Developer: channelwill

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Logo

0%

Increase in CTR

0%

Increase in Time Spent on Page

0x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get
✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:
✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:
✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:
✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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Ecomsend‑ Chat, FAQ, Tracking - Shopify App | Glood AI