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Epic‑X Chat

Epic‑X Chat

By Epicx

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Drive sales with real-time chat! Engage customers, automate replies, and reduce cart abandonment

View on Shopify App Store

About this app

Engage customers with direct 1-to-1 conversations via real-time chat. The AI bot instantly answers FAQs, reducing support requests while improving response times. Includes ticket system for organized support management. Customize widget colors, position and design to match your brand. Control when (page visits, delays, exit intent) and where it appears. Easy no-code installation helps boosts conversions by providing instant assistance when shoppers need it most.

Engage shoppers via live chat – answer questions and close salesAutomated bot instantly answers common questions, reducing support workload 24/7Resolve support requests faster with an integrated ticketing solutionMatch colors & position to your brand. Control when/where it appears on store

Highlights

  • Works with the latest themes

Features

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat flows

Pricing

Free
Free
  • Up to 10 Handled Conversations
  • Live chat
  • Ticketing
  • AI Chat Bot
Growth
$29
  • All free features, plus
  • Up to 500 Handled Conversations
  • Live visitors list
  • Operating hours
  • Live chat support (24/5)
Professional
$59
  • All Growth features, plus:
  • Up to 1000 Handled Conversations
  • No Epic-x branding (add-on)
Premium
$499
  • All Professional features, plus:
  • Custom Conversations Unlimited
  • Dedicated Success Manager
  • Training sessions
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App Info

Launched: May 9, 2025
Languages: English
Developer: Epicx

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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0%

Increase in CTR

0%

Increase in Time Spent on Page

0x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

Book a Demo