
Epic‑X Chat
By Epicx
Drive sales with real-time chat! Engage customers, automate replies, and reduce cart abandonment
View on Shopify App StoreAbout this app
Engage customers with direct 1-to-1 conversations via real-time chat. The AI bot instantly answers FAQs, reducing support requests while improving response times. Includes ticket system for organized support management. Customize widget colors, position and design to match your brand. Control when (page visits, delays, exit intent) and where it appears. Easy no-code installation helps boosts conversions by providing instant assistance when shoppers need it most.
Engage shoppers via live chat – answer questions and close salesAutomated bot instantly answers common questions, reducing support workload 24/7Resolve support requests faster with an integrated ticketing solutionMatch colors & position to your brand. Control when/where it appears on store
Highlights
- ✓Works with the latest themes
Features
- •Color and font
- •Emojis and stickers
- •Chat window
- •Business hours
- •Welcome messages
- •Chat buttons
- •Chat flows
Pricing
- • Up to 10 Handled Conversations
- • Live chat
- • Ticketing
- • AI Chat Bot
- • All free features, plus
- • Up to 500 Handled Conversations
- • Live visitors list
- • Operating hours
- • Live chat support (24/5)
- • All Growth features, plus:
- • Up to 1000 Handled Conversations
- • No Epic-x branding (add-on)
- • All Professional features, plus:
- • Custom Conversations Unlimited
- • Dedicated Success Manager
- • Training sessions
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO

0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month


