HelioAI empowers merchants by automating customer interactions, capturing leads, and providing actionable insights. It simplifies support, enhances engagement, and helps businesses efficiently. Chat Overview: See the number of live chats in real time. Lead Capture: Access AI messages with lead info (phone/email). Chat Insights: Get key analytics—query breakdown, popular products, top topics, and business suggestions. Query Resolution: A tab to manually resolve queries.

24/7 AI chat. Query general/product/order info.Based on chat, products are recommended on the spot. Add to cart | View PDP.When a user is on the cart page, the AI recommends products and tries to upsell.User can raise a query for manual intervention if needed.