Glood.ai
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Help Scout

Help Scout

By Help Scout

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4.6 (19 reviews)

Deliver the personal touch at scale

View on Shopify App Store

About this app

Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes!

Unlimited seats: No more extra fees to add agents during peak seasonCollaborate on email, live chat, and social requests in one organized InboxHelp more customers in less time with AI tools included at no extra costAnswer FAQs instantly with powerful self-service optionsEdit, duplicate, cancel, and refund orders directly in Help Scout

Features

  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Tagging
  • Spam detection
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-store
  • Analytics
  • Reports

Pricing

Free
Free
  • Up to 50 contacts per month
  • Unlimited users
  • Inbox with all channels
  • Docs knowledge base
  • Help widget with AI answers
Standard
$50
  • Starts with 100 contacts per month
  • Unlimited users
  • Multiple Inboxes and Docs sites
  • API and 100+ integrations
  • Advanced Reports
Plus
$75
  • Starts with 100 contacts per month
  • Unlimited users
  • Salesforce, Jira, HubSpot apps
  • Custom Fields
  • Advanced Permissions
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App Info

Launched: March 31, 2014
Languages: English
Works with: HubSpot, Mailchimp, Campaign Monitor
Developer: Help Scout

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Increase in CTR

0%

Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

Book a Demo