
Helpdesk + Live chat DeskXpand
By AppJetty
DeskXpand enhances customer service via ticket management, live chat support, and a knowledge base.
View on Shopify App StoreAbout this app
DeskXpand streamlines your customer support across multiple channels, consolidating email, chat, forms, Facebook, WhatsApp, and Instagram inquiries into a single platform. Empower your support team with easy access to one-click order details, relevant FAQs, and canned responses for efficient and effective responses. Boost your agent productivity with automation features like ticket creation and turn happy customers into repeat business with our robust Shopify helpdesk.
Solve customer queries faster with relevant customer informationEmbed Live chat to your Shopify store in secondsShared Inbox: Centralize customer queries across channels for your teamsAutomate customer queries to specialized groups, split and answer quicklyOptimize your responses with customizable reply templates (canned responses).
Features
- •Solve customer queries faster with relevant customer information
- •Embed Live chat to your Shopify store in seconds
- •Shared Inbox: Centralize customer queries across channels for your teams
- •Automate customer queries to specialized groups, split and answer quickly
- •Optimize your responses with customizable reply templates (canned responses).
Pricing
- • Unlimited Portals with custom domains
- • Live Chat and Help Widget
- • Task/Activity Management
- • Shopify Integration
- • Custom Fields & Templates
- • Unlimited Agents
- • Canned Responses
- • Multiple SLAs
- • Unlimited customers
- • Scenario Automations
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO

0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month


