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Live Chat by Social Intents

Live Chat by Social Intents

By Social Intents

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4.7 (3 reviews)

Talking to your customers should be easy. Build AI Chatbots with the ability to escalate to humans.

View on Shopify App Store

About this app

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors.

Chat with your website visitors from Microsoft Teams, Slack, Zoom, or GoogleChatGPT API Integration. Escalate any chat from ChatGPT to human agents.Unlimited Live Chat agents in Teams, Slack, Google Chat, Zoom, or Webex.Auto-Translate chats between your visitor and agent language.Customize your chat logo, colors, text, and language for your business.

Features

  • Auto-reply
  • Response templates
  • AI responses
  • Unified inbox
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Customer notifications
  • Feedback surveys
  • Multi-language
  • Analytics
  • Reports

Pricing

Always FREE
Free
  • Native Microsoft Teams and Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month
Starter plan
$39
  • Native Microsoft Teams and Slack Integration
  • 3 Live Chat Agents
  • 200 Chat conversations/month
Basic Plan
$69
  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 1000 Chat conversations/month
  • Shortcut Responses
  • ChatGPT Integration
Pro Plan
$99
  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 5000 Chats/month
  • Shortcut Responses
  • ChatGPT Integration
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App Info

Launched: May 12, 2014
Languages: English
Works with: Microsoft Teams, Slack, Chat
Developer: Social Intents

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Case Study Background
Logo

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Increase in CTR

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Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

Book a Demo