Mercaux leverages existing product and customer information and ordering capabilities from Shopify to unlock unique O2O (Online to/from Offline) customer journeys and data capture. We provide a single app for Store Associates with Endless Aisle & Product discovery, Clienteling, Remote Selling/Messaging, Analytics and other capabilities.

Use endless aisle and rich product data for in-store product discoveryOrder from both in-store and online assortment with mixed basketLeverage existing customer data to personalise experience in-store & remotelyAccept inbound messages and send personalised outreach and mass campaignsCapture customer preferences to improve further interactions