
Octocom AI CX & CS suite
By Octocom LTD
Improve customer experience and support with AI to boost sales, build loyalty, and reduce costs.
View on Shopify App StoreAbout this app
Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.
AI Post sale support: order management, order tracking, product usagePersonalized product recommendations for potential customers24/7 Answers to questions about product features, availability, specificationsAI constantly reads and scans your catalog and website so it's always up-to-dateOmnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
Highlights
- ✓Works with the latest themes
Features
- •Auto-reply
- •AI responses
- •AI summaries
- •Ticketing
- •Unified inbox
- •Auto-assign
- •Rule-based triggers
- •Escalation
- •Tagging
- •Order tracking
- •Feedback surveys
- •Multi-language
- •Multi-store
- •Analytics
- •Reports
Pricing
- • 350 conversations per month included
- • AI Product Recommendations
- • AI Order Management
- • Branding
- • Integrations
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO

0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month


