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OpenDesk

OpenDesk

By OpenStore

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5 (2 reviews)

Smarter support that keeps customers coming back

View on Shopify App Store

About this app

OpenDesk is an AI-powered customer support tool built for and by ecommerce brands. It empowers brands with faster responses, human-centered automations, and actionable insights that power customer retention.

All your inboxes in one place - sorted, labeled, and prioritizedRespond faster with auto-drafts and auto ticket categorizationTrain OpenDesk how to respond like you and automate tickets with confidencePinpoint and fix root causes of issues that lead to unhappy customersMake data-informed decisions to optimize your support and business

Features

  • Auto-reply
  • AI responses
  • Ticketing
  • Unified inbox
  • Tagging
  • Feedback surveys
  • Analytics

Pricing

Monthly Plan
$49
  • All features included
  • Unlimited tickets, users, automations
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App Info

Launched: November 4, 2024
Languages: English
Works with: Gmail, Facebook, Instagram
Developer: OpenStore

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Increase in CTR

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Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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