Outvio Exchanges and Helpdesk
By Outvio
Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1.
View on Shopify App StoreAbout this app
Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.
Returns and Exchanges, Upselling with instant Checkout within the Returns PortalRefunds to Store Credit, Giftcards, built-in Pickup & Return Label generationHelpDesk and Ticketing software with Unlimited agents, tickets and automationsLive-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversationsSmart Fulfilment & Shipping (90+ couriers), fully branded Delivery Tracking
Features
- •Auto-reply
- •Response templates
- •AI responses
- •AI summaries
- •Ticketing
- •Unified inbox
- •Auto-assign
- •Rule-based triggers
- •Escalation
- •Tagging
- •Order tracking
- •Customer notifications
- •Multi-language
- •Multi-store
- •Analytics
- •Reports
Pricing
- • Turn-key Exchanges & Returns portal
- • Branded tracking and email notifications
- • Easy integration with 100+ couriers
- • Custom email and SMS templates
- • WhatsApp, SMS and Facebook notifications
- • All on Grow plan +
- • Fully automated exchanges with Revenue+
- • Advanced Fulfillment System Pro
- • Smart Order Merging
- • Production list generation
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.
Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO
0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month
