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Re:amaze AI Chat & Helpdesk

Re:amaze AI Chat & Helpdesk

By Reamaze

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4.4 (184 reviews)

Support customers faster with AI chatbots, live chat, and a multichannel helpdesk.

View on Shopify App Store

About this app

Re:amaze combines AI chatbots, live chat, and a multichannel helpdesk to help you convert more shoppers and support customers faster. Manage email, chat, social, SMS, and calls in one inbox with built-in CRM tools. Use AI to generate replies, automate workflows, and personalize support. Link conversations to orders, revenue, returns, and reviews—all in one view. Boost engagement, save time, and keep customers coming back.

Unify email, social, SMS, voice conversations for all stores in a single inboxManage, modify, and create Shopify orders directly in customer support and chatsUse AI to write replies, build chatbots, summarize, and create FAQ articlesAutomate common tasks and patterns with data and rules to save timeSatisfaction surveys, status pages, push notifications to keep customers engaged

Highlights

  • Works with the latest themes

Features

  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-store
  • Analytics
  • Reports

Pricing

Re:amaze Basic
$29
  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
Re:amaze Pro
$49
  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
Re:amaze Plus
$69
  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
Enterprise Custom
$899
  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support
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App Info

Launched: April 1, 2014 ·
Languages: English
Works with: smile.io, klaviyo, shipstation
Developer: Reamaze

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Logo

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Increase in CTR

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Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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