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Replyco ‑ eCommerce Helpdesk

Replyco ‑ eCommerce Helpdesk

By Replyco - eCommerce Helpdesk

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3 (12 reviews)

Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.

View on Shopify App Store

About this app

With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - all conversations come with a 360-degree customer view including order details and previous purchase history, making a job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Connect to all major selling channels and social media platforms.View and reply to all messages from one place.Access important customer and order data when viewing a message.Automate message management with auto-assign, auto-responders and more.Save time with customizable email templates (canned responses).

Features

  • Auto-reply
  • Response templates
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Order tracking
  • Multi-language
  • Multi-store
  • Analytics
  • Reports

Pricing

L
$45
  • The price is specified per user
  • Users: 8-15
  • Unlimited tickets messages
  • Unlimited integrations
  • Industry-leading helpdesk
M
$55
  • The price is specified per user
  • Users: 4-7
  • Unlimited tickets messages
  • Unlimited integrations
  • Industry-leading helpdesk
S
$65
  • The price is specified per user
  • Users: 1-3
  • Unlimited tickets messages
  • Unlimited integrations
  • Industry-leading helpdesk
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App Info

Launched: October 11, 2022
Languages: English
Works with: Amazon, eBay, Facebook Messenger
Developer: Replyco - eCommerce Helpdesk

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Increase in CTR

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Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

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Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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