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Replydesk Helpdesk and CRM

Replydesk Helpdesk and CRM

By ReplyDesk

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5 (2 reviews)

Streamline eCommerce support with ReplyDesk's Multichannel all-in-one, AI Powered Helpdesk.

View on Shopify App Store

About this app

A Tailor Made eCommerce Helpdesk for Seamless Multichannel Selling for Teams! Are you an eCommerce seller struggling to manage customer support across various platforms? Discover ReplyDesk, the all-in-one helpdesk tool designed to simplify your life. With ReplyDesk, you can centralize all your customer interactions in one place, ensuring a consistent and efficient support experience. Our platform seamlessly integrates with over 12 leading marketplaces, webstores, and social media platforms.

AI Powered - built in GPT features to compose emails and reply to messages quickMultichannel - we support 12+ integrations for every major marketplaces.Onboard your team - with notes, mentions and statistics streamline your support.

Features

  • •Auto-reply
  • •Response templates
  • •AI responses
  • •AI summaries
  • •Ticketing
  • •Unified inbox
  • •Auto-assign
  • •Rule-based triggers
  • •Escalation
  • •Tagging
  • •Spam detection
  • •Order tracking
  • •Customer notifications
  • •Multi-language
  • •Multi-store
  • •Analytics
  • •Reports

Pricing

Essential
Free
  • • Basic features of helpdesk
  • • Unlimited integrations.
  • • 1 Agent Seat
Professional
$39
  • • Pay by agent.
  • • full power of the AI features
Growth
$199
  • • 30 Professional agents in a discount.
  • • all platform feature + priority support.
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App Info

Launched: April 9, 2024
Languages: English
Works with: ebay, woocommerce, etsy
Developer: ReplyDesk

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Case Study Background
Logo

0%

Increase in CTR

0%

Increase in Time Spent on Page

0x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get
✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:
✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:
✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:
✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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Replydesk Helpdesk and CRM - Shopify App | Glood AI