Richpanel: AI Customer Support
By Richpanel Inc
Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
View on Shopify App StoreAbout this app
The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inboxSelf Service: Give customers instant answers, 24x7 with the self-service portalHire AI Employees: Double your support capacity & add new capabilitiesIntegrate your stack: Access data from your favorite apps directly in the inboxMeasure & improve: Get actionable insights from your support data
Features
- •Color and font
- •Emojis and stickers
- •Chat window
- •Business hours
- •Welcome messages
- •Chat buttons
- •Tagging
- •Chat assignment
- •Chat flows
- •Agent avatar
Pricing
- • Email, Phone, Chat, Facebook, Instagram
- • AI Employees: Sidekick AI
- • Connect up to 2 Stores
- • Customer Support Reports
- • Everything in PRO, and:
- • SMS channel
- • Social Media AI
- • Customer Satisfaction Surveys
- • Multiple Brands
- • Let customers help themselves
- • Track orders
- • Design returns & exchange flows
- • Product recommendations
- • Resolve upto 50% issues automatically
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.
Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO
0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month
