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SB: Help Center, FAQ Page Tabs

SB: Help Center, FAQ Page Tabs

By Shark Byte, Inc

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4.7 (368 reviews)

Turn conversations into conversions: AI SEO-friendly FAQ builder, product tabs, live chat, helpdesk

View on Shopify App Store

About this app

Enhance your customer support with HelpCenter. Quickly create informative FAQs in a few clicks with ChatGPT-4. Translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.

Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT25+ templates: for FAQ page, self-service widget, contact form, product tabsEasily add product tabs, share content across multiple products with shared tabsSelf-service: add a widget w/ a contact form, order tracking & FAQs on any pageOmnichannel support: live chat, facebook messenger, help desk, chatbot, widget

Highlights

  • Use directly in Shopify admin
  • Works with the latest themes

Features

  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Pricing

Free
Free to install
  • Limited FAQs (customizable) & templates
  • Custom CSS
  • Widget with FAQs, order tracking
  • Unlimited product tabs
  • Live chat/chatbot (1)
Basic
$5.99
  • Unlimited FAQs (with GPT-4)
  • Multilingual FAQs (up to 3)
  • Premium templates
  • Unlimited shared tabs
  • Unlimited LiveChat & Chatbot
Standard
$19.99
  • Everything in Basic, plus:
  • Helpdesk (300 tickets/mo)
  • FAQ translations (up to 5)
Advanced
$49.99
  • Everything in Basic, plus:
  • Helpdesk ticketing system (1000 tickets)
  • Unlimited FAQ translations
  • Support priority
  • Feature request priority
Install App

App Info

Launched: December 8, 2015 ·
Languages: English
Works with: LangShop, ChatGPT, Facebook Messenger
Developer: Shark Byte, Inc

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Logo

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Increase in CTR

0%

Increase in Time Spent on Page

0x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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