Stateset RMA helps your team create an exceptional post-purchase customer experience. Leverage all of the apps you are already using to design and execute event-driven, serverless, automated reverse logistics workflows. Stateset allows merchants to automate their returns process by linking Zendesk or Gorgias. Once an RMA has been approved by a Customer Service Representative (CSR), Stateset orchestrates a next-generation reverse-logistics workflow.

Automated Label Printing and TrackingShopify Return APIs IntegrationAutomated Refund Processing based on recommended amountMachine Learning Model for Product Condition ClassificationLine Item Level Refunds directly integrated with your Orders