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Supermoon: AI Customer Support

Supermoon: AI Customer Support

By Supermoon

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5 (12 reviews)

Respond to customer inquiries faster with an AI-powered inbox for growing teams

View on Shopify App Store

About this app

Connect your most important channels for communicating with customers, easily personalize your AI-powered Knowledge Base, and save thousands of dollars every year with AI tools built for growing teams.

AI-powered Smart Reply drafts save you time on every message you sendGive customers instant answers with personalized AI replies via live chatUpgrade to the Smart Contact Form to save time and let AI sell for youPrioritize your time with AI Message Summaries and sentiment detectionSee Shopify customer info directly in Supermoon to answer messages faster

Highlights

  • Works with the latest themes

Features

  • Auto-reply
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Multi-language

Pricing

Starter
$19
  • All channels & apps
  • Unlimited teammates
  • Unlimited message and chat history
  • AI Sentiment + Message Summaries
  • 100 AI Smart Replies / month
Growth
$49
  • Everything in the Starter plan plus….
  • 500 Al Replies / month
  • Personalized Al setup & onboarding assistance
Pro
$99
  • Everything in the Growth plan plus….
  • 1500 Al Replies / month
Ultra
$299
  • Everything in the Pro plan plus….
  • 5000 Al Replies / month
  • Dedicated account manager
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App Info

Launched: November 3, 2023
Languages: English
Works with: Gmail, Outlook, Instagram
Developer: Supermoon

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Case Study Background
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Increase in CTR

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Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

Book a Demo