Tidio ‑ Live Chat & AI Chatbot
By TIDIO LLC
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
View on Shopify App StoreAbout this app
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.
Live chat app—provide live support, resolve issues, and sell via chat and videoChatbot integration—create chatbot automation flows and feed your funnel 24/7AI chatbot—resolve most customer support issues with Lyro the AI sales assistantHelp desk software—manage everything from one, easy-to-use, centralized panelReal-time omni-channel support—Preview carts, past orders and recommend products
Highlights
- ✓Works with the latest themes
Features
- •Auto-reply
- •Response templates
- •AI responses
- •Ticketing
- •Unified inbox
- •Auto-assign
- •Rule-based triggers
- •Escalation
- •Tagging
- •Spam detection
- •Order tracking
- •Customer notifications
- •Feedback surveys
- •Multi-language
- •Analytics
- •Reports
Pricing
- • Live Chat - conversations with 50 users
- • Flows: with up to 100 visitors/mo
- • Ticketing
- • Mobile app
- • Social media integrations
- • All Free plan features
- • Analytics
- • Live visitors list
- • Operating hours
- • Tidio AI reply assistant
- • All Free plan features
- • Automation analytics
- • Chatbots templates
- • Visual chatbot builder
- • No Tidio branding (add-on)
- • All Free plan features
- • Website scrapper
- • Lyro tasks
- • Native Shopify actions
- • No Tidio branding (add-on)
App Info
Personalized Shopping Journey
Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.
Upsell & Cross-sell
Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.
Why Choose Glood
Book a demo and get free set-up and customization to start getting results delivered for your online store now.
BOOK A DEMO
0%
Increase in CTR
0%
Increase in Time Spent on Page
0x
Return on Investment
Choose the Right Plan
BASIC
$19.99 / month
All the basics for a new online store
BOOK A DEMOProduct Recommendations
Personalized Recommendations
Visual Editor
10,000 widget serves/month
PRO
$69.99 / month
Level up your Marketing & Operations
BOOK A DEMOBundle Discounts
Mobile App Personalization
Multilingual and Translation Support
Third-Party Integration
Custom Widget Templates
100,000 widget serves/month
PLUS
$299.99 / month
Increase Revenue Fast and Efficiently
BOOK A DEMOA/B Testing
Checkout Funnels & Upselling
Headless Software
Advanced Integration
Advanced Customizations
500,000 widget serves/month
ENTERPRISE
Custom Pricing
Personalized Commerce Experiences at Scale
BOOK A DEMOSegmentation
Custom Recommendations Model
Advanced Product Classification
Custom Support Manager
A/B Testing
Personalized Email Widgets
Smart Bundles & Pop-Ups
More than 1,000,000 widget serves/month
