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Velents Buddy: AI Support

Velents Buddy: AI Support

By Velents.AI

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5 (2 reviews)

Your AI Customer Service Agent — 24/7 on WhatsApp & Calls

View on Shopify App Store

About this app

Hire AI Customer service, Velents buddy agent that handles thousands of orders and messages at once — no manual calls, no repetitive replies, no stress. It chats in your customer’s dialect, understands voice notes, handles locations fast, confirms orders, checks addresses, and collects feedback automatically. You can even set when the AI jumps in for COD orders, big orders, or any custom conditions you need. Just connect your WhatsApp, define your rules, and let Buddy handle everything else.

WhatsApp AI: Chats in dialects, understands voice notes, handles locations fast.AI Voice Calls: Confirms orders, checks addresses, collects feedback right away.Smart Workflows: AI joins for COD, big orders or custom rules. you’re in controlPlug & Play: Connect WhatsApp, set smart rules, and Buddy handles the rest.

Features

  • •WhatsApp AI: Chats in dialects, understands voice notes, handles locations fast.
  • •AI Voice Calls: Confirms orders, checks addresses, collects feedback right away.
  • •Smart Workflows: AI joins for COD, big orders or custom rules. you’re in control
  • •Plug & Play: Connect WhatsApp, set smart rules, and Buddy handles the rest.

Pricing

Basic
$9
  • • 200 orders
  • • 10 AI voice calls
  • • Enhanced voice call interactions
  • • Automated order updates and feedback
Starter
$49
  • • 1,200 orders
  • • 50 AI voice calls
  • • Priority call processing
  • • Scalable to match your business growth
Pro
$149
  • • 5,000 orders
  • • 100 AI voice calls
  • • High‑capacity, robust voice automation
  • • Dedicated support for smoother operation
Elite
$499
  • • 35,000 orders
  • • 1,000 AI voice calls
  • • Fully scalable voice call automation
  • • Optimized for high‑demand environments
  • • Advanced configuration & premium support
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App Info

Launched: March 31, 2025
Languages: Arabic and English
Developer: Velents.AI

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Case Study Background
Logo

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Increase in CTR

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Increase in Time Spent on Page

0x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get
✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:
✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:
✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:
✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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Velents Buddy: AI Support - Shopify App | Glood AI