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Vennie: AI Chatbot for Zendesk

Vennie: AI Chatbot for Zendesk

By Vennie Tech UG

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5 (4 reviews)

Automate your Zendesk support – without hiring new staff!

View on Shopify App Store

About this app

Vennie is a Zendesk AI chatbot for Shopify stores that automates support requests. From address changes to handling complaints, Vennie doesn't just solve tickets - it performs actions directly in Shopify. Perfect for e-commerce shops looking to save time, costs, and resources.

Automates your support requests: address changes, cancellations, and moreReady to use immediately: installation in just 30 minutesCustomizable: launch all answer categories live or test internallyMultilingual: supports the biggest languages, ideal for growing shops

Features

  • •Auto-reply
  • •AI responses
  • •Ticketing
  • •Tagging
  • •Spam detection
  • •Order tracking
  • •Multi-language

Pricing

Starter
$99
  • • Includes 400 generated messages
  • • Responses to emails
  • • Dynamic Shopify and knowledge base
Business
$499
  • • Includes 3,000 generated messages
  • • All "Starter" features
  • • Dedicated support
  • • Unlimited team members
Corporate
$1,499
  • • Includes 10,000 generated messages
  • • All "Business" features
  • • Priority adjustments implementation
  • • Slack-Connect channel
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App Info

Launched: September 20, 2024
Languages: English and German
Works with: ZenDesk, JTL
Developer: Vennie Tech UG

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

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Case Study Background
Logo

0%

Increase in CTR

0%

Increase in Time Spent on Page

0x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get
✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:
✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:
✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:
✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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Vennie: AI Chatbot for Zendesk - Shopify App | Glood AI