Glood.ai
Book a Demo
Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

By Channelwill

starstarstarstarstar
4.9 (403 reviews)

AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot

View on Shopify App Store

About this app

Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages.

Branded Self-service widget,with Trackingmore API default, no extra tracking appAI-Driven Omnichannel: Product Recommendations, Emotion Detection, After-SalesManage the inbox tickets from multiple social media, Chat, Email in a help deskGet complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBumpMulti-store integration with support for customization of Fonts, FAQs, and Style

Highlights

  • ✓Works with the latest themes

Features

  • •Auto-reply
  • •Response templates
  • •AI responses
  • •Ticketing
  • •Auto-assign
  • •Rule-based triggers
  • •Tagging
  • •Order tracking
  • •Feedback surveys
  • •Multi-language
  • •Multi-store
  • •Reports

Pricing

Free
Free
  • • Unlimited agent
  • • 1 store
  • • 20 conversations
  • • Live Chat, Contact form, Order tracking
  • • Email & Social media Integration
Starter
$16.90
  • • [Early Bird Offer $10.14]
  • • 1 store
  • • 100 conversations
  • • Automation bot
  • • Custom FAQ domain
Basic
$42.90
  • • [Early Bird Offer $25.74]
  • • 3 stores
  • • 500 conversations
  • • 500 limited free order tracking quota
  • • Priority support
Pro
$149.90
  • • [Early Bird Offer $89.94]
  • • Multiple stores
  • • 2000 conversations
  • • 2000 limited free order tracking quota
  • • Custom plan & more
Install App

App Info

Launched: February 22, 2021 ·
Languages: English, Chinese (Simplified), Chinese (Traditional), French, German
Works with: Shopify Flow, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One
Developer: Channelwill

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

Glood App Interface

Why Choose Glood

Book a demo and get free set-up and customization to start getting results delivered for your online store now.

BOOK A DEMO
Case Study Background
Logo

0%

Increase in CTR

0%

Increase in Time Spent on Page

0x

Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

BOOK A DEMO
What you get
✓

Product Recommendations

✓

Personalized Recommendations

✓

Visual Editor

✓

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

BOOK A DEMO
All BASIC Benefits and:
✓

Bundle Discounts

✓

Mobile App Personalization

✓

Multilingual and Translation Support

✓

Third-Party Integration

✓

Custom Widget Templates

✓

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

BOOK A DEMO
All PRO Benefits and:
✓

A/B Testing

✓

Checkout Funnels & Upselling

✓

Headless Software

✓

Advanced Integration

✓

Advanced Customizations

✓

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

BOOK A DEMO
All Plus Benefits and:
✓

Segmentation

✓

Custom Recommendations Model

✓

Advanced Product Classification

✓

Custom Support Manager

✓

A/B Testing

✓

Personalized Email Widgets

✓

Smart Bundles & Pop-Ups

✓

More than 1,000,000 widget serves/month

Shopify storefront theme preview
Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

Book a Demo
Willdesk: Live Chat&AI Chatbot - Shopify App | Glood AI