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ZigZag Returns & Exchanges

ZigZag Returns & Exchanges

By ZigZag Global Ltd

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4.8 (231 reviews)

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue

View on Shopify App Store

About this app

With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers.

Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your ownOne-click refund approval and auto-creation of new orders for exchangesBranded returns portal with your look and feel on your domainCustomisable notifications to keep customers informed on return progressReturns management dashboard to set your rules and windows, and get insights

Highlights

  • Use directly in Shopify admin

Features

  • Real-time tracking
  • Email notifications
  • Shipping analytics

Pricing

Silver
$20
  • 100 returns a month
  • Evri, Yodel & DPD labels or upload own
  • Portal
  • Analytics
  • Return window & rules
Gold
$50
  • 300 returns a month
  • All features in Silver
  • Auto one-click refunds
  • Auto-exchange order creation
  • Store credit
Platinum
$500
  • 3500 returns per month
  • All features in Silver & Gold plans
  • Portal styling assistance
  • 1 hour support response time
  • Tech support
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App Info

Launched: December 18, 2017
Languages: English
Works with: Evri, USPS, Yodel
Developer: ZigZag Global Ltd

Personalized Shopping Journey

Glood offers a data-driven personalized shopping experience at every touchpoint of the buyer journey.

Upsell & Cross-sell

Gain more revenue with AoV boosters such as checkout funnels, bundles and smart-pop-ups.

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Why Choose Glood

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Increase in CTR

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Increase in Time Spent on Page

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Return on Investment

GAP; a worldwide clothing and accessories retailer, came to us with a challenge. They wanted a custom recommendation model based on visitors' recent buying history.

Find out how Glood came up with a solution and the results it drove for the business.

Choose the Right Plan

BASIC

$19.99 / month

All the basics for a new online store

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What you get

Product Recommendations

Personalized Recommendations

Visual Editor

10,000 widget serves/month

Most Popular

PRO

$69.99 / month

Level up your Marketing & Operations

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All BASIC Benefits and:

Bundle Discounts

Mobile App Personalization

Multilingual and Translation Support

Third-Party Integration

Custom Widget Templates

100,000 widget serves/month

PLUS

$299.99 / month

Increase Revenue Fast and Efficiently

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All PRO Benefits and:

A/B Testing

Checkout Funnels & Upselling

Headless Software

Advanced Integration

Advanced Customizations

500,000 widget serves/month

ENTERPRISE

Custom Pricing

Personalized Commerce Experiences at Scale

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All Plus Benefits and:

Segmentation

Custom Recommendations Model

Advanced Product Classification

Custom Support Manager

A/B Testing

Personalized Email Widgets

Smart Bundles & Pop-Ups

More than 1,000,000 widget serves/month

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Shopify storefront theme preview
Shopify storefront theme preview

Your Shoppers Are One-of-a-Kind.
Their Shopping Experience Must Be Too.

Glood.AI personalizes every touchpoint of your eCommerce store, driving higher AOV, conversions, and repeat purchases.

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