
The Hope Factory
Reach out for a tailored quote for your store.
About The Hope Factory
About
Business description
We help brands that give a damn grow on Shopify. With over 16 years of experience, we've built 400+ stores and worked with some of Australia's leading brands, including Coco & Lola, Bronze Sanke, Tontine, Jo Mercer and Patagonia. WIN with Shopify & Shopify Plus.
Premier Partner
Partners are tiered based on multiple factors, including their history of experience and proven success on Shopify.
Specialized services
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Description: We offer flexible one-off plans or ongoing support that can be used towards UX & CRO optimisations, tech stack consolidation, theme customisations, App configuration and integration, App, theme, and platform updates, Shopify functions, Site testing and audits, general troubleshooting (bug fixes), Shopify training, support and consultation, site speed review and recommendations.
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Description: We'll help you create a custom Shopify/Shopify Plus store unique to your business goals. We'll ensure your store's design balances your brand story and key metrics for conversion rate optimisation.
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Description: We offer migrations from platforms like Magento, BigCommerce, Neto, OpenCart, WooCommerce, etc., to Shopify & Shopify Plus, so you won't lose the hard work you've put into your website.
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Description: We'll help you build and integrate custom solutions for shipping & payment gateways, API integrations, subscriptions, personalised quizzes, loyalty programs, marketing automation and more.
Other services
Analytics and tracking, Business strategy guidance, Checkout upgrade, Conversion rate optimization, Product and collection setup, Sales channel setup, Site performance and speed, Store settings configuration, Theme customization, Troubleshooting, Website audit and optimization strategy, Wholesale/B2B, POS setup and migration, Custom apps and integrations, Custom domain setup, International expansion
Industries
Clothing and fashion, Food and drink, Home and garden, Sports and recreation
Featured work
Jo Mercer
Already well established, Jo Mercer engaged The Hope Factory to optimise their online sales process and usability. Redesigning their product filter, grouping similar products and adding a customised click-and-collect feature resulted in a significant increase in sales and an elegant, feature-rich website. Services: Store Redesign, UX Design, Ongoing Website Management, and Systems Integration.View featured work
The Salty Fox
We partnered with The Salty Fox to develop a tailored Shopify Plus solution for their curated collection of Apple Watch bands and accessories. Additionally, we streamlined their tech stack to leverage the Plus features, simplifying their business operations. Services: Business strategy guidance, Conversion Rate Optimisation, Store Redesign, UX Design and Systems Integrations.View featured work
Robert Gordon
Robert Gordon is one of Australia’s last large-scale potteries and has been manufacturing high-fired stoneware for over 75 years. We've collaborated with the brand for over five years on the Robert Gordon Pottery, Interiors and Hospitality sites. Services: Business Strategy Guidance, Conversion Rate Optimisation, Ongoing Website Management, and Systems Integrations.View featured work
Coco & Lola
To help accelerate Coco & Lola’s strong growth, we migrated the brand from Neto to Shopify Plus and integrated their five boutiques with Retail Express POS system this allowed them to seamlessly manage customers, products, pricing, inventory, orders, and marketing from one system. Services: Store Migration, Store Redesign, UX Design, Theme Customisation and systems Integrations.View featured work
W. Titley & Co.
After struggling with the functionality of its Magento site, we helped W. Titley & Co. re-platform to Shopify before shortly upgrading to Shopify Plus to support its rapid growth - conversions increased by 40%, traffic went up 85%, and orders increased by 156%. Services: Business strategy guidance, Conversion Rate optimisation, UX Design, Ongoing website management, and Systems integrations.View featured work
Write To Me
After six months in our Growth Program, with a focus on enhancing the online customer journey, Write To Me was able to improve the performance and usability of the Australian site. Product views increased by 52%, returning customers grew by 24%, and conversions rose by 12%. Services: Business strategy guidance, Conversion Rate Optimisation, Store Build, and Systems Integrations.View featured work
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